Comuníquese con nosotros para: configurar un nuevo servicio de electricidad, pagar una factura u obtener ayuda con su cuenta

Horas de Operación

Lunes: 8am-9pm
Martes: 8am-6pm
Miércoles: 8am-6pm
Jueves: 8am-6pm
Viernes: 8am-6pm
Fin de Semana: Closed

Oficina – Cerrada Temporalmente

Lunes: Closed
Martes: Closed
Miércoles: Closed
Jueves: Closed
Viernes: Closed
Fin de Semana: Closed

Horas de Vacaciones

Día de Año Nuevo – Cerrado
Memorial Day – Cerrado
Independance Day – 8am to 1pm
Labor Day – Cerrado
Thanksgiving Day – Cerrado
Christmas Day – Cerrado


Configurar nuevo servicio: 1 (844) 644-0474
(Option 1)
Clientes Existentes: 1 (844) 644-0474
(Option 2)
Fax: 1 (855) 841-4798


Southern Federal Power, LLC
Oficina Corporativa
5858 Westheimer Road, Suite 707
Houston, TX 77057

Correo Electrónico de Contacto

Para información General: [email protected]
Para Consultas de Noticias: [email protected]

How To Make a Payment

Customer Portal

All Southern Federal customers can access their accounts by visiting Customers may use their account portal to make a payment, update preferences, view usage data, download past bills, and more.

Secure Automated Phone Payment

Southern Federal has a secure and automated phone payment system that posts payments instantly to your account. This service is available 24/7 and can be reached by dialing (toll-free) 1 (844) 644-0474 and selecting option number 3.

By Customer Care

Our Customer Care center is open from Monday through Friday, 8am – 6pm. We are closed on weekends and national holidays.

By Check via USPS

Please include the account number, service address, and the primary account holder’s name.

Send checks and certified funds to:

Southern Federal Power, LLC
Attn: Utility Bill Payments
P.O. Box 734770
Dallas, TX 75373-4770

Please Note: If you are paying by check, it may take up to 5 business days to receive and process your payment. If your account is past due, you may incur additional fees and your electricity may be disconnected. Please inform us of your payment as soon as possible if you think your payment will arrive after your disconnection date by dialing 1 (844) 644-0474 Monday to Friday 8am – 6pm.

To Report an Outage

If you are experiencing a power outage, unrelated to non-payment, or need to report a dangerous grid condition, please contact your TDSP:

Centerpoint: 1 (800) 332-7143
Oncor: 1 (800) 313-4747
AEP Central: 1 (800) 223-8508
AEP North: 1 (800) 223-8508
TNMP: 1 (888) 866-7456

If you are experiencing an outage due to non-payment, you may reconnect your power by making a payment by dialing 1 (844) 644-0474 (option 3) or by submitting payment through your Customer Portal –

Email Us

    Located in Houston, Texas