Updates From Southern Federal
Help by Phone: 1-877-644-0474
We are currently experiencing technical difficulties related to our phone systems and expect to have them up-and-running very soon. If you have an immediate need, you may contact us through our Customer Chat System which can be found at the bottom of our homepage. You may also e-mail us at [email protected].
We sincerely apologize for any inconvenience. This issue is not service related and customers should not experience a disruption of power to their residence.
Our customer agents are available and can assist via our online chat system:
The health of our employees is a top priority. Steps have been taken so we can continue to serve our electricity customers while keeping unnecessary risk of COVID-19 exposure to our staff at a minimum. Southern Federal Power customers should be assured that our customer professionals will be available during normal business hours while the situation continues to develop.
Please feel welcome to contact us as you normally would for both new and current customer inquiries. We will continue to monitor with the rest of the country and pass along any useful information that relates to our business and customers.
Contact us by phone at 1-844-644-0474 Monday through Friday, 8am-6pm or e-mail [email protected].
Please note, our lobby will be closed to all visitors until further notice.
Southern Federal Power, LLC
5858 Westheimer Road, Suite 707
Houston, TX 77057