Southern Federal
SMS Terms of Service

Updated May 5, 2023

  1. Southern Federal uses SMS to send you notifications about your enrollment or account status. This may include confirmation of enrollment, payment reminders, and renewal notifications.
  2. You can cancel the SMS service at any time. Just text “STOP” to the shortcode. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by speaking with an agent by calling 844-644-0474 or by emailing [email protected].
  4. Carriers are not liable for delayed or undelivered messages
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive {message frequency}. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: (southernfederal.com/privacy).
  7. SMS Message frequency may vary depending on your rate and account type.