Hurricane/Tropical Storm Nicholas has made landfall in southeast Texas causing flooding and power outages 

Southern Federal Power customers can monitor their usage by logging into their account portal here


This page is updated and maintained as informational only.

  • For all emergencies, dial 9-1-1
  • To report a power outage – contact your utility here

UPDATE: September 14th, 2021 11:35am

CenterPoint Outage Tracker Can Be Found Here

UPDATE: September 14th, 2021 11:00am

CenterPoint has released the following update regarding reported power outages:

NOTICE DATE: September 14, 2021

NOTICE TYPE CNP-M-A0091321-02 – Update

DAYS AFFECTED: September 13, 2021 forward until further notice.

SHORT DESCRIPTION:  CenterPoint Energy activated its Emergency Operations Plan (EOP) on Monday, September 13, 2021, in response to the landfall of Hurricane Nicholas along the Texas Gulf Coast.

INTENDED AUDIENCE: All Market Participants

LONG DESCRIPTION:  CenterPoint Energy has activated its Emergency Operations Plan (EOP) on Monday, September 13, 2021, in response to the landfall of Hurricane Nicholas along the Texas Gulf Coast.

System Conditions:

  • As of 7:30 a.m. CT, there are approximately 440,000 customers without power.
  • The most significant impact has been on the company’s southern, central and eastern service areas.
  • CenterPoint Energy’s crews have begun their damage assessment and service restoration process.
  • Restoration efforts are expected to take several days, therefore a request to bring in Mutual Assistance crews has been made.
  • Estimated electric restoration times will be provided once damage assessments have been completed.
  • The restoration process begins with facilities vital to safety, health and welfare, such as hospitals, water treatment plants and public service facilities
  • After key facilities, the company follows its priority restoration process by making repairs to electrical facilities that will return power to the largest number of customers first, then continue the restoration process by prioritizing repairs to benefit the greatest number of customers, until power is returned to everyone

Update: Tuesday, Sept. 14, 10:20 a.m.

From Texas New Mexico Power (TNMP) – See all TNMP updates here
(Next update planned Tuesday evening)

We have completed preliminary assessments and we’re revising our estimate to get final customers in the Gulf Coast region restored to Friday at 6 p.m.

Important clarification:

  • That estimate is to get the final customers on.
  • Some customers already have been restored today and we anticipate many more as the day progresses. 
  • Most customers will be restored before Friday at 6 p.m.

Please disregard estimates you see elsewhere. Our automated phone system will be updated soon to reflect the revised estimate.

We understand that you would prefer to a more specific estimate around which you can plan. While most of you will be restored earlier, please be prepared for the possibility of being out until Friday at 6 p.m.