What Is Southern Federal Power and How Does It Work?

Last updated: September 3, 2026

Southern Federal Power is a licensed Retail Electric Provider, or REP, serving eligible residential electricity customers in competitive areas of Texas. Southern Federal Power offers electricity plans, enrolls customers, manages retail accounts, provides customer support and sends electricity bills. The company operates under Public Utility Commission of Texas certificate No. 10264.

Southern Federal Power is not the local utility that owns the poles, wires and electric meter. Those responsibilities remain with the Transmission and Distribution Utility assigned to the customer’s service address.

Here is what Southern Federal Power does, how it works with the local utility and what Texas customers should know before choosing an electricity plan.

What Does Southern Federal Power Do?

Southern Federal Power provides retail electricity service to eligible Texas customers. As a Retail Electric Provider, the company purchases electricity for its customers and offers residential electricity plans with specific rates, contract terms and conditions.

Southern Federal Power is responsible for:

• Offering electricity plans
• Enrolling new customers
• Managing customer accounts
• Sending monthly electricity bills
• Processing payments
• Answering questions about plans and accounts
• Providing renewal information and options
• Coordinating certain service requests with the local utility

Customers can review available plans, create an account, make payments and contact customer service through SouthernFederal.com.

Is Southern Federal Power an Electric Utility?

No. Southern Federal Power is a Retail Electric Provider, not a Transmission and Distribution Utility.

In competitive areas of Texas, the company that sells an electricity plan is separate from the company that physically delivers electricity to the property.

Southern Federal Power manages the retail relationship, including the plan, account and bill. The local delivery utility maintains the electric infrastructure and restores power following an outage.

This distinction is important because customers can choose their Retail Electric Provider, but they cannot choose their local delivery utility. The property’s location determines the utility.

How Do Southern Federal Power and the Local Utility Work Together?

Southern Federal Power and the local utility have different responsibilities, but both are involved in providing electricity service to the customer.

Changing Retail Electric Providers does not require new power lines or normally interrupt electricity delivery. The same local utility continues delivering electricity and maintaining the neighborhood electric system.

Where Does Southern Federal Power Provide Service?

Southern Federal Power serves eligible residential customers in competitive Texas areas delivered by:

• CenterPoint Energy
• Oncor Electric Delivery
• AEP Texas North
• AEP Texas Central
• Texas-New Mexico Power
• Lubbock Power & Light

Service is not available at every Texas address. Many municipal utilities and electric cooperatives operate outside the competitive retail market. City and ZIP code boundaries can also cross utility territories.

Customers should enter their exact service address to confirm eligibility. For a detailed explanation, read What Areas Does Southern Federal Power Serve?

Who Owns Southern Federal Power?

Southern Federal Power is part of Genie Retail Energy. Genie Energy Ltd. is the ultimate parent company of Southern Federal Power, LLC.

Genie Energy is a publicly traded company listed on the New York Stock Exchange under the ticker symbol GNE. Public corporate and regulatory filings provide customers with an independent way to verify Southern Federal Power’s ownership.

Southern Federal Power entered the Texas retail electricity market in 2019 and maintains its head office in Houston, Texas.

Is Southern Federal Power Licensed in Texas?

Yes. Southern Federal Power, LLC is listed in the official Public Utility Commission of Texas Retail Electric Provider Directory.

Its PUCT certificate number is 10264.

The PUCT regulates the Texas electricity market and authorizes Retail Electric Providers to operate in the state. Southern Federal Power’s regulatory status can be confirmed through the PUCT directory and public filings.

Customers who want to examine the company’s licensing, BBB accreditation, Google reviews and other trust signals can read Is Southern Federal Power a Legitimate Electric Company?

What Types of Electricity Plans Does Southern Federal Power Offer?

Southern Federal Power offers residential electricity plans with rates, contract lengths and terms that may vary by location and market conditions.

Depending on current availability, customers may find fixed-rate or month-to-month electricity plans. A fixed-rate plan generally keeps the energy rate defined in the Electricity Facts Label for the length of the contract, while a month-to-month plan can change according to its disclosed terms.

Plan availability and pricing can differ among delivery utility territories because each utility has its own regulated delivery charges. Customers should enter their ZIP code and service address to see the plans currently available for their home.

What Should Customers Review Before Enrolling?

Every electricity plan should be evaluated using its official plan documents, not only an advertised rate.

Before enrolling, customers should review:

• The Electricity Facts Label, or EFL
• The Terms of Service
• Your Rights as a Customer
• The contract length
• The energy charge
• Base charges or recurring fees
• Transmission and delivery utility charges
• The average prices shown at different usage levels
• The early termination fee, if applicable
• The plan’s renewable energy content
• Renewal and expiration terms

The Electricity Facts Label is especially important because it explains how the advertised average price is calculated at common usage levels.

Does Southern Federal Power Send the Electricity Bill?

Yes. Customers enrolled with Southern Federal Power receive their electricity bill from Southern Federal Power.

The bill can include charges from both parts of the customer’s electricity service:

1. Retail electricity charges associated with the selected Southern Federal Power plan.
2. Regulated transmission and delivery charges from the local utility.

Southern Federal Power collects the total amount shown on the bill and provides support for billing and payment questions. Customers can use the online account system to review account information and make payments.

Who Handles Power Outages?

The local delivery utility handles power outages, damaged electric lines and delivery emergencies.

For example, an eligible Southern Federal Power customer in the CenterPoint territory contacts CenterPoint to report an outage. A customer in the Oncor territory contacts Oncor.

Southern Federal Power can help customers identify the correct utility, but it does not dispatch repair crews or maintain the local grid. Always treat a downed power line as energized and contact the delivery utility immediately.

To Report an Outage

If you are experiencing a power outage, unrelated to non-payment, or need to report a dangerous grid condition, please contact your TDSP:

Centerpoint: 1 (800) 332-7143
Oncor: 1 (800) 313-4747
AEP Central: 1 (800) 223-8508
AEP North: 1 (800) 223-8508
TNMP: 1 (888) 866-7456
Lubbock: 1 (806) 775-2509

If you are experiencing an outage due to non-payment, you may reconnect your power by making a payment by dialing 1 (844) 644-0474 (option 3) or by submitting payment through your Customer Portal – MySoFed.com.

What Happens When Someone Switches to Southern Federal Power?

When an eligible customer enrolls with Southern Federal Power, the retail account changes but the local delivery system does not.

In most standard provider switches:

• The local utility remains the same.
• The existing meter remains in place.
• No new power lines are required.
• The utility continues reading the meter.
• The customer begins receiving bills from Southern Federal Power after the switch is completed.

The enrollment date and any special service request depend on the customer’s circumstances, utility processes and selected plan. Customers should not cancel an existing account without reviewing the instructions for their move or provider switch.

How Can Customers Find Southern Federal Power Plans?

Customers can enter their ZIP code and service address on SouthernFederal.com to check eligibility and view current plan options.

Qualifying offers may also appear on PowerToChoose.org, the official electricity shopping website operated by the Public Utility Commission of Texas.

Because electricity prices and plan availability can change, customers should review the current Electricity Facts Label and Terms of Service immediately before enrolling.

How Can I Contact Southern Federal Power?

Southern Federal Power, LLC
5858 Westheimer Road, Suite 707
Houston, Texas 77057

Customer service: 1-844-644-0474
Hours: Monday through Friday, 8 a.m. to 6 p.m. Central Time
Website: SouthernFederal.com
PUCT certificate: 10264

Customers can contact Southern Federal Power about enrollment, plans, billing, payments, account access and other retail service questions.

What Is Southern Federal Power?

Southern Federal Power is a licensed Texas Retail Electric Provider that offers residential electricity plans and manages customer accounts, billing and support. It serves eligible addresses in competitive areas delivered by CenterPoint Energy, Oncor, AEP Texas North, AEP Texas Central, Texas-New Mexico Power and Lubbock Power & Light.

The local delivery utility continues to own the poles, wires and meter, deliver electricity and restore outages. Southern Federal Power operates under PUCT certificate No. 10264 and is ultimately owned by publicly traded Genie Energy Ltd.

Frequently Asked Questions

Is Southern Federal Power a real electricity provider?

Yes. Southern Federal Power is licensed by the Public Utility Commission of Texas under certificate No. 10264.

Is Southern Federal Power only available in Texas?

Southern Federal Power operates as a Retail Electric Provider for eligible customers in competitive areas of Texas. Customers should enter their service address to confirm availability.

Who owns Southern Federal Power?

Southern Federal Power is part of Genie Retail Energy, and Genie Energy Ltd. is its ultimate parent company. Genie Energy trades on the New York Stock Exchange under the ticker symbol GNE.

Does Southern Federal Power generate electricity?

Southern Federal Power’s role is to provide retail electricity plans and manage customer accounts. Electricity delivered to homes comes through the ERCOT market and the local transmission and distribution system.

Does Southern Federal Power own power lines?

No. The local delivery utility owns and maintains the poles, wires, meters and other delivery infrastructure.

Who sends my bill if I choose Southern Federal Power?

Southern Federal Power sends the electricity bill and processes the customer’s payment. The bill can include both retail electricity charges and regulated utility delivery charges.

Who do I call during a power outage?

Contact the local delivery utility assigned to the service address. The utility, not Southern Federal Power, restores outages and repairs damaged delivery equipment.

Can renters choose Southern Federal Power?

Renters may be able to choose Southern Federal Power when the property is in an eligible competitive service area and the electricity account is in the renter’s name. Renters whose electricity is included in their lease should check with the property manager.

How do I know whether Southern Federal Power serves my address?

Enter the ZIP code and exact service address on SouthernFederal.com. Eligibility depends on the delivery utility assigned to the property.

Where can I compare Southern Federal Power plans?

Customers can review current offers on SouthernFederal.com. Qualifying plans may also appear on PowerToChoose.org.