Is Southern Federal Power a Legitimate Electric Company?
Yes, Southern Federal Power is a legitimate, licensed Retail Electric Provider serving residential customers in Texas. While customers may commonly search for Southern Federal Power as an “electric company,” the more accurate term is Retail Electric Provider, or REP.
Southern Federal Power offers electricity plans, manages customer accounts, and handles billing under Public Utility Commission of Texas certificate No. 10264. The local Transmission and Distribution Utility, such as CenterPoint Energy, Oncor, AEP Texas, or Texas-New Mexico Power, owns and maintains the poles, wires, meters, and other equipment that physically delivers electricity to the home.
Southern Federal Power also offers qualifying plans through PowerToChoose.org, the state’s official electricity shopping website. The company is BBB accredited, maintains a Google Business Profile with a 4.7 rating, and is part of Genie Retail Energy, a subsidiary of publicly traded Genie Energy Ltd.
Is Southern Federal Power Licensed in Texas?
Yes. Southern Federal Power, LLC is listed in the official Public Utility Commission of Texas Retail Electric Provider Directory.
Its PUCT certificate number is 10264.
The Public Utility Commission of Texas, commonly called the PUCT, regulates the state’s electric and telecommunications industries. Retail electric providers must receive authorization from the PUCT before they can offer electricity service in Texas.
Customers researching any Texas electricity company should verify that the provider appears in the PUCT directory.
Is Southern Federal Power Listed on PowerToChoose.org?
Yes. Southern Federal Power offers qualifying electricity plans through PowerToChoose.org, the official electricity shopping website operated by the Public Utility Commission of Texas.
Customers can visit Power to Choose, enter their ZIP code, and review the plans currently available in their area. Plan availability, prices, contract lengths, and terms may change based on the customer’s location and current market conditions.
Each plan listed on Power to Choose includes an Electricity Facts Label, Terms of Service, and Your Rights as a Customer document. These documents help customers understand the electricity rate, contract length, possible fees, renewable energy content, and other important plan details before enrolling.
Is Southern Federal Power BBB Accredited?
Yes. Southern Federal Power is a BBB Accredited Business and currently has an A+ rating from the Better Business Bureau.
According to its BBB Business Profile:
- Southern Federal Power began operating in 2019.
- The company has a physical office in Houston, Texas.
- Southern Federal Power became BBB accredited on February 27, 2026.
- The business is categorized as an electricity provider.
BBB accreditation is different from a government license. The PUCT license provides regulatory authorization to operate as a Texas retail electric provider, while BBB accreditation offers customers another independent source for reviewing the company’s business information, rating, reviews, and complaint history.
Does Southern Federal Power Have A Google Business Profile?
Customers can also find Southern Federal Power through its Google Business Profile. Google reviews provide feedback from customers who have shared their experiences with the company.
Reviews can help shoppers learn about subjects such as:
- The enrollment experience
- Customer service
- Billing assistance
- Online account management
- Plan renewals
- Communication with customer-care representatives
Customer reviews are helpful, but they should be considered alongside official sources. A provider’s PUCT license, Electricity Facts Labels, Terms of Service, BBB profile, and Power to Choose listings provide additional information that reviews alone cannot offer.
Where Does Southern Federal Power Provide Electricity Service?
Southern Federal Power offers residential electricity plans in competitive areas of Texas served by transmission and distribution utilities such as:
- CenterPoint Energy
- Oncor
- AEP Texas North
- AEP Texas Central
- Texas-New Mexico Power
- Lubbock Power & Light
Availability depends on the customer’s ZIP code, service address, and local utility territory.
Southern Federal Power is the retail electric provider responsible for the customer’s electricity plan, supply charges, billing, and account support. The local transmission and distribution utility, often called the TDU, maintains the poles, wires, and meters and responds to power outages.
Changing retail electric providers does not change the company responsible for maintaining the local electric grid.
How Can Customers Verify a Retail Energy Provider Company in Texas?
Before selecting a Texas electricity provider, customers should take the following steps:
- Confirm that the company appears in the PUCT Retail Electric Provider Directory.
- Review available plans on PowerToChoose.org or the provider’s official website.
- Read the Electricity Facts Label for the specific plan.
- Check the contract length, energy charge, TDU charges, monthly fees, and early termination fee.
- Review the company’s BBB Business Profile and Google reviews.
- Confirm that the website provides working customer-service and account-management options.
- Save copies of the plan documents received during enrollment.
Following these steps can help customers distinguish a licensed electricity provider from a misleading advertisement, unrelated company, or fraudulent website.
How Can I Contact Southern Federal Power?
Southern Federal Power provides customer support by telephone, online, and through its Houston office.
Southern Federal Power, LLC
5858 Westheimer Road, Suite 707
Houston, Texas 77057
Customer service: 1-844-644-0474
Website: SouthernFederal.com
PUCT certificate: 10264
Current customers can also use Southern Federal Power’s online account-management system to view account information and make payments.
Is Southern Federal Power Legit?
Yes. Southern Federal Power is a legitimate Texas retail electric provider. Customers can independently confirm this through several authoritative and third-party sources:
- Southern Federal Power is licensed by the Public Utility Commission of Texas under certificate No. 10264.
- Its qualifying plans appear on PowerToChoose.org.
- It is a BBB Accredited Business with an A+ rating.
- It has an established Google Business Profile with customer reviews.
- It maintains a physical office in Houston.
- It has operated in the Texas electricity market since 2019.
- It is part of a publicly traded energy company whose ownership is documented in SEC filings.
Being legitimate does not mean every electricity plan is right for every household. Customers should always compare the complete price, contract length, fees, usage assumptions, and Electricity Facts Label before enrolling.
Frequently Asked Questions
Is Southern Federal Power a real electricity provider?
Yes. Southern Federal Power is a licensed Texas retail electric provider operating under PUCT certificate No. 10264.
Can I find Southern Federal Power on Power to Choose?
Yes. Southern Federal Power offers qualifying plans on PowerToChoose.org. Enter your ZIP code to see whether a plan is currently available at your address.
What is Southern Federal Power’s PUCT license number?
Southern Federal Power’s PUCT certificate number is 10264.
Is Southern Federal Power accredited by the BBB?
Yes. Southern Federal Power is BBB accredited and currently holds an A+ BBB rating.
When did Southern Federal Power begin operating?
Southern Federal Power began operating in 2019 and entered the Texas retail electricity market in July of that year.
Is Southern Federal Power the same company as Southern Company?
No. Southern Federal Power is part of Genie Retail Energy and Genie Energy Ltd. It is not Southern Company, the Georgia-based utility holding company.
Does Southern Federal Power repair power outages?
No. Power outages, damaged lines, and electric-grid emergencies are handled by the local transmission and distribution utility. Southern Federal Power manages the customer’s electricity plan, billing, and retail account.
Where can I read Southern Federal Power reviews?
Customers can review Southern Federal Power’s Google Business Profile and its Better Business Bureau profile. Reviews should be considered together with official licensing records and the terms of the specific electricity plan.
